What kind of Appliance is it?
This appliance is a D rated high efficiency condensing combi boiler. This means it heats water when you draw a tap. It doesn't need a water storage tank or a cylinder because the boiler is connected directly to the water mains, heating water as its needed.
When was the boiler manufactured?
This boiler is not in production. It is a Natural Gas, Wall mounted boiler .
Is there a clock or roomstat available?
The Heatline Sargon series is compatible with a broad range of third-party roomstats and clocks. For more information on roomstats you can contact an approved installer by
clicking here.
What is the recommended water pressure?
Your boiler should be pressurised to between 1 to 1.5 bar. You can use the user manual for detailed instructions on how this is checked.
How do I top up the water pressure?
You can find help in topping up your pressure by
clicking here. You can also find more information by downloading and checking the user manual below.
My boiler has a fault and I need some help?
Your boiler should work reliably for a number of years if it is serviced annually, however
occasionally faults can occur. In a lot of cases faults can be temporary and if the boiler is reset it will start working again. We have created a special troubleshooting guide which you can access by
clicking here which may help you resolve the issue. If you continue to experience problems please
click here for contact information.
I am an Engineer. I would like technical information. Where can I get it from?
If you are a suitably qualified Gas Safe registered Engineer you can access our comprehensive technical help section by
clicking here.